Multichannel & Online Retail Services

We have expertise in all aspects of business and trading arrangements and work with many retail and consumer product businesses. This includes multiple site, multichannel national and international operations, including franchise business models.

We deal with every stage of the supply chain from manufacture and packaging through fulfilment and distribution to merchandising, advertising, media buying and finally consumer protection and trading standards at the point of sale. Our expertise does not end there however; we also have experts in data protection, trading and advertising standards, intellectual property, procurement/outsourcing, corporate and competition.

We advise many retailers (online and bricks and mortar) in the 'integration' of their retail operations to broaden the customer interface and options whilst not eroding margin or affecting consistency of the shopping experience. This often involves careful consideration of the existing structures and processes and the consolidation of differing methods of transacting sales, each with their own regulatory framework.